ACCEPTANCE NOW REVIEW

I have been waiting for 1 1/2 for a refund. I went to get a couch before thanksgiving. I was told it would be delivered on 11-25-2021 and I kept asking cuz I needed it there for family. It didn’t come.. I called value city and was told me that I will have my couch and end tables by 12-17-21 and again no delivery or no call to tell me why. I canceled my order and ask for a refund of 1,393.09 that I paid towards my 120 pay off… I have repeatedly called for a year and half. I was told twice my refund was in mail never came. I was given lots of order numbers. A order number is so when you call them they can pull up your information. My 50 order numbers could never be found and new order number given. I was told 40 times a manager/supervisor would call me. I last try was two weeks ago when I called and was told a manager would call it could take a week. It’s been two and still no call from manger…