Name and Shame
Name and Shame

ACCEPTANCE NOW REVIEW

Complaint
#5YELL

This complaint was posted on NAS on 21st Apr, 2022 and is a permanent record located here: https://www.nameandshame.com/acceptance-now-5YP2K/i-want-my-refund-filed-complaint-with-bbb-id5yell .

NameandShame Author
7S7DMcP
18th Apr, 2022

I want my refund and filed a complaint with BBB

I have been waiting for 1 1/2 for a refund. I went to get a couch before thanksgiving. I was told it would be delivered on 11-25-2021 and I kept asking cuz I needed it there for family. It didn’t come.. I called value city and was told me that I will have my couch and end tables by 12-17-21 and again no delivery or no call to tell me why. I canceled my order and ask for a refund of 1,393.09 that I paid towards my 120 pay off… I have repeatedly called for a year and half. I was told twice my refund was in mail never came. I was given lots of order numbers. A order number is so when you call them they can pull up your information. My 50 order numbers could never be found and new order number given. I was told 40 times a manager/supervisor would call me. I last try was two weeks ago when I called and was told a manager would call it could take a week. It’s been two and still no call from manger…

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