Name and Shame
Name and Shame

AGERO ROAD SIDE ASSISTANCE REVIEW

Complaint
#5YEEX

This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/agero-road-side-assistance-5YOWV/never-use-this-company-id5yeex .

NameandShame Author
l2yKVKX
15th Mar, 2022

NEVER USE THIS COMPANY

If you care about the safety and well-being of yourself and the ones you care about, then DO NOT EVER USE AGERO/SWOOP. I have been called by them numerous times, with them insisting on giving me personal information of people and where they are stranded.
Keep in mind, I am not a towing company, for all intents and purposes, I am a random stranger, and I have notified them of this each and every time they call me… At 1:00 a.m., 2:00 a.m., 3:00 a.m., 4:00 a.m., 5:00 a.m…. all hours of the day and night… They don’t care that I am not a roadside service. But they do seem to absolutely insist on giving me your personal information in the middle of the night. Regardless of their knowledge that I am not a towing company.
This information could be used by any malicious person for not so stand-up reasons. They put your safety at risk.
This is not a company to be trusted, EVER! Besides, there are cheaper, better, roadside services out there…. More importantly, the other roadside services will keep your information between you and an actual roadside service company…. And not give your information to RANDOM STRANGERS that happen to be nearby you.
That pretty much sums it up, if you care about your safety, and the safety of other people who would be on your roadside service plan, then the one company you will not use, is this one.

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