AISEESOFT REVIEW
Complaint
#5YEDO
#5YEDO
This complaint was posted on NAS on 8th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/aiseesoft-5YOVQ/misleading-product-description-id5yedo .
D7TVy1O
8th Mar, 2022
Misleading product description
Aiseesoft advertises that their “iPhone unlocker” can help with changing the apple ID of an iPhone with lost password and to activate it. But 2 paragraphs they state the opposite, that the software can’t be used on unactivated iPhones. But the first paragraph is very prominent and the second sentence is in smaller print and hidden away in a 5 bullets list (last entry).
When one uses the software for “wiping” the passcode, it loads a brand new iOS firmware on the phone and thereby deactivates it. It then can’t continue to do anything helpful.
This is absolutely misleading and the software doesn’t properly warn about this either. I was naive enough to purchase the software, since Aiseesoft “offered” a 30-Day-Money-Back-Guarantee. This has to be put in big air quotes. The customer “service” was just brushing me off with pointing out, that it would have stated, that it can’t be used on unactivated phones. The software itself creates the situation that it can’t help anymore. Well played. I hope that my PayPal complaint goes through and I get my money back. Stay away from this borderline fraudulent company and safe yourself a bunch of troubles….
When one uses the software for “wiping” the passcode, it loads a brand new iOS firmware on the phone and thereby deactivates it. It then can’t continue to do anything helpful.
This is absolutely misleading and the software doesn’t properly warn about this either. I was naive enough to purchase the software, since Aiseesoft “offered” a 30-Day-Money-Back-Guarantee. This has to be put in big air quotes. The customer “service” was just brushing me off with pointing out, that it would have stated, that it can’t be used on unactivated phones. The software itself creates the situation that it can’t help anymore. Well played. I hope that my PayPal complaint goes through and I get my money back. Stay away from this borderline fraudulent company and safe yourself a bunch of troubles….
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