ALEXANDER'S DIAGNOSTIC COMPLETE AUTO REPAIR REVIEW
This complaint was posted on NAS on 28th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/alexander-s-diagnostic-complete-auto-repair-5YOUG/horrible-company-do-not-go-here-id5yebq .
28th Feb, 2022
Horrible company!! DO NOT GO HERE!!!!
I could give zero stars I would. I started off trusting this company and owner of the company seemed like a good guy. I was wrong!! I should have listened to a handful of people from the area of how bad this place is!!! I originally brought my car in to be diagnosed for a my “engine power being reduced” they told me it was a ground a wire but they wouldnt charge me for the ground wire if they could fix something else they found wrong. Long story short I broke down 20 min after leaving the shop after they said my car was “diagnosed and fixed” this happened 4 times!!!!! Each time I pulled out of their repair shop my car would break down and I would have to bring right back!! Did I mention this wasn’t even issues I brought it in for in the first place!! Lastly after they “diagnosed” it for the last time and after almost $1000 in repairs within a week they tried to tell me I had. A blown head gasket!! The owner Argued with me and did not care one bit that his company extorted and ripped me off!!!! I’ve had my fair share of dealing with car repairs In the past and wow was this the worst thing I ever seen!!! When I asked for a receipt and a breakdown of everything and diagnosis on paper, they sent me one for one repair and the other repair wasn’t even what they told me they fixed!!!