Name and Shame
Name and Shame

AMERICAN CAR CENTER REVIEW

Complaint
#5YECZ

This complaint was posted on NAS on 8th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/american-car-center-5YOMA/nightmare-crooks-liars-scammers-frauds-id5yecz .

NameandShame Author
gaiceiN
4th Mar, 2022

Nightmare: Crooks, Liars, Scammers, Frauds

My journey: Ok let’s go to after I test drove my car. When sitting down with the sales rep. He explained the 3 years of paying the car off. Remember vaguely enough of him saying how the lease payments are, after the 3 years I would be paying for a 4th year to pay the car completely off. Loved the car & really needed something reliable. So I agreed. The only problem I’ve had, to be honest is that after year 3 I started requesting my balance. Just trying to see where I am at. They told that I couldn’t get my balance at my local dealership, nor could they give it to me on the phone. They have to send it in a email. I have requested my balance 7 or 8 times. Ok, long story, long. This past Friday my last car payment. (Trying to save time not telling you how I found out. Not important.) Auto pay from the beginning. Except, this last payment they didn’t take it out. I called when I notice on Monday. Let me get to what p***ed me off. As I was getting the rep to process my last payment, she informs me that I have to pay for the title. I was a little irked. But I asked how much… imagine my surprise when she told me $4000.00
🤯 My car is paid off! WTF???!!!
I am reading all these negative business practices. They are using predatorial practices. Is this legal? I think we should start a Class Action Lawsuit. Does anyone have attorney that can give advice about this subpar company. They need to close their doors.

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