Name and Shame
Name and Shame

ANDOVER WOODS APARTMENTS REVIEW

Complaint
#5YEO6

This complaint was posted on NAS on 26th May, 2022 and is a permanent record located here: https://www.nameandshame.com/andover-woods-apartments-5YP4U/horrible-experience-id5yeo6 .

NameandShame Author
7fCoTp2
23rd May, 2022

Horrible experience

Andover Woods Apartments Was approved and given keys to my apartment on may 11. No one did the walk thru with me. Upon entering the apartment it was over 85 degrees inside. The garbage disposal didn’t work, the flooring in the bathroom was peeling off the floor, was missing my washer and dryer, the stove didn’t work, the fridge doesn’t work, there are mutiple wasp nest around the front door and on the patio. The ceiling fan is loose and there are parts hanging off if it. I contacted the office the following day in regards to them giving me an apartment that was not move in ready. I got told that things will get fixed. It is now the 22nd of may and nothing has been done to the apartment. The a/c still doesn’t work, the floor is still peeling, only thing they fixed was the garbage disposal. Finally was able to talk to the property manager and her attitude towards me was so nasty! She basically told me since I didn’t pay for an “upgraded” unit they weren’t going to fix the floor in the bathroom. Even with it peeling and i explained to her that I’ve tripped twice on the floor all while being eight months pregnant. And with the moisture from the shower it’s a breeding ground for mold. She told me that it wasn’t going to get fixed because that’s something that maintenance don’t work on. Explained to her that it’s been over a week and my a/c unit still isn’t working and that I have three small children in the apartment with it being over 85 degrees. She said it’s my fault the ac unit doesn’t work….explained to her it was like that when I was given my keys even explained to her that ive sent several emails and have been calling constantly but no one ever picks up in the office. This is going on week two and the repairs have not been addressed and my ac unit is still not working. They basically took my money and gave me an apartment that was not move in ready and now they are refusing to fix anything.


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