ANTONIO'S HEALING HANDS REVIEW
This complaint was posted on NAS on 14th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/antonio-s-healing-hands-5YOQ9/terrible-communication-id5ye6t .
First off, I found it highly unusual that you would pay for a session online without booking a time. You are supposed to pay upfront and then wait for someone to contact you to schedule. I bought one session, then waited a few days before hearing anything. A “Tatiana” emailed me and asked for my availability. I sent it to her, and she sent back a day and time and said I was confirmed. Unfortunately, that day and time did not work for me, so I emailed back and said as much. She wrote back and again asked for alternate days/times as well as “the conditions that are an issue for you as well as the duration they have been a problem for you”. I wrote back with alternate days/times, but I did not include personal information about my condition that I wanted healed. I felt if he was an intuitive, he would know. I waited 6 days to hear from them. I heard nothing. So I wrote in, asking AGAIN when my appointment was. I got a very curt email reply back within an hour from the “Director of Security” stating I had been refunded my money because I did not disclose to Mr. Silva all of the information that was requested of me. So instead of emailing me back and re-requesting the information… they just cancelled me. No explanation, no nothing. I was shocked. This is no way to treat people OR run a business. The communication was unprofessional and insensitive. I cannot speak to how he is as a healer, just that I was someone in need of healing who was treated very poorly.