APPLETREE MEDICAL GROUP REVIEW
This complaint was posted on NAS on 8th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/appletree-medical-group-5YD0M/delayed-test-results-loss-of-flight-id5ydz7 .
Delayed test results and loss of flight
I provided a sample to the appletree medical group approximately 60 hrs before my flight and they failed to pick up and analyze the sample on time. Not only did they not inform me of this delay till 5 hrs before my flight but refused to refund me and argued that it is my fault it is delayed (did not provide any logical reasoning why it is my fault eventhough I did everything in the allotted time frame). Now they send me the results 9 days later which is useless, they still refuse to refund me or address their negligence.