AQUA AMERICA REVIEW
This complaint was posted on NAS on 3rd Oct, 2021 and is a permanent record located here: https://www.nameandshame.com/aqua-america-5YCXP/company-that-repeatedly-fails-to-do-landlord-revert-over-over-again-id5ydsy .
A company that repeatedly fails to do a landlord revert over and over again
This company is ridiculous. I have sent in a landlord revert form several times including sending proof that I have sent it via fax and yet they consistently continue to turn the water off and then act like it was my fault. Creating a huge issue right now because I’m trying to meet a dishwasher repairman that I’ve had appointment for 2 months but because Aqua America couldn’t get their crap together and do the landlord revert and also failed to keep their appointment yesterday to turn the water on I am now stuck in a situation where I’m going to have to reschedule the repairman.
Since I drove 40 minutes to this rent house I am extremely unhappy. Customer service is no help and some of them are actually down right rude. They have a monopoly here in this subdivision which to this day I don’t understand how that can happen so they don’t have any reason to care.
I highly recommend caution when trying to deal with this company