ARIZONA CHILD SUPPORT SERVICES REVIEW

I just had a similar experience. I was double paid in April, but the second payment was reversed, however in the portal it shows both payments as being counted. I did not receive child support for the month of May. When I called DES to resolve the issue they gave some lame excuse that May’s payment wasn’t due til the 5 of the following month so it wasn’t late. If this is the case then what about April’s payment? It literally makes no sense. The ex stated that on his portal, it showed a balance of zero & would not accept him paying May’s payment.