ASPEN DENTAL REVIEW
This complaint was posted on NAS on 2nd Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/aspen-dental-5YOMG/death-to-aspen-dental-id5ye2u .
2nd Feb, 2022
DEATH TO ASPEN DENTAL
I WOULD NOT RECOMMEND THIS PLACE TO ANYONE! ASPEN DENTAL IS THE MCDONALD’S OF DENTISTRY I STARTED IN APRIL OF 2021 WE’RE JUST A WEEK SHORT OF ONE YEAR AND I HAVE NOT RECEIVED A FINISHED PRODUCT. THE WHOLE OFFICE IS INCOMPETENT, THE REGIONAL MANAGER MATT IS VERY INCOMPETENT AND CHILDISH AND JOSH TRACY THE SALES DIRECTOR HAS NOT RETURNED MY CALL. AT THIS POINT I’M TALKING WITH ATTORNEYS, OREGON BOARD OF DENTISTRY AND I’VE CONTACTED AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL OF OREGON. YOU CANNOT NEGOTIATE WITH ASPEN THEY WILL SCREW YOU ANY WAY THEY CAN! THEY HAVE SINCE TERMINATED ME AS A PATIENT BECAUSE THEY CANNOT CREATE A PRODUCT THAT FITS MY MOUTH. THIS IS WHERE THEY’RE INCOMPETENCE LIES I’VE NEVER SEEN THE SAME DOCTOR TWICE BECAUSE THEY’RE FLYING IN DOCTORS FROM ALL OVER THE COUNTRY TO FILL TEMPORARY POSITIONS. THEY ARE TRYING TO STAY AFLOAT. I PRAY AND HOPE AND CAN’T WAIT UNTIL THE ASPEN DENTAL OFFICE DOORS ARE CLOSED PERMANENTLY IN ROSEBURG OREGON. MY BEST ADVICE TO ANYONE IS DON’T GO, DON’T WASTE YOUR TIME, DON’T WASTE YOUR ENERGY BECAUSE YOU WILL BE 100% DISAPPOINTED. YOU’VE BEEN WARNED. Terrible Terrible Terrible!!!! Started with them in April of 2021… Still waiting on delivery… Doctor’s always sick and calling in… I’m pretty sure now that after this week I have had 12 rescheduling calls. I requested a refund and they offered $3000.00 of the 8000.00 I have paid! They also demanded the appliances back within 90 days…. Okay, here’s my dilemma….. How can I get new appliances in 90 da ys when Aspen Dental has yet to even deliver the products. And we are going on 11 months! If they can’t perform their obligation in over 300 days I ask, how can I get this done somewhere else in 90 days? I wouldn’t recommend Thier services to anyone after my ordeal. The dentists and hygienists seem somewhat okay. It’s the management in the office that cannot coordinate and operate this location as needed. Something needs to be done. I have read multiple reviews about Aspen Dental and it’s not pretty. Wish I would have checked reviews before I went there… .