BELFORT FURNITURE REVIEW
This complaint was posted on NAS on 8th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/belfort-furniture-5YD0N/dont-buy-their-furniture-protection-id5ydz8 .
Don’t buy their furniture protection!
I purchased a sectional from Belfort in February 2020 and was pushed into purchasing the guardsman furniture protection plan by the sales associate. I have since went to file a claim to guardsman who refuses to honor the service agreement. I went back to Belfort for assistance and the associate who answered proceeded to talk over my concerns with a raised voice and hung up on me stating that I was “threatening” them by advising that I would leave them bad reviews on the internet. Upon calling back the service representative refused to give me the name of the individual who hung up on me and refused to give me her name as well. Don’t buy your furniture here. And if you do, don’t buy the guardsman furniture protection.