BIG APPLE COLLECTIBLES REVIEW
This complaint was posted on NAS on 15th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/big-apple-collectibles-5YOWI/buyer-beware-id5yeek .
Do not buy from this merchant. They are the last to get all pops. I have seen the same pops in local retailers while my order status still have my pops months out with Big Apple. Even when they do receive your order, they will take forever to send it out. I’m currently waiting on an order that’s been ready to ship since the 3rd week of November. Another order was ready to ship in January and it’s still sitting in their warehouse. I’ve emailed them 5-7 times and they’re customer service is horrible. All they do is tell you to be patient and cite holiday shipping delays despite that fact that it’s now March. I have disputed 3 of their orders with my credit card company. They also sent me damaged merchandise and claimed no responsibility when I emailed them. Took 3 weeks to get back to me. I’m so sorry that I ordered hundreds of dollars worth of pre-orders with them. Will never do business with them again. Would give them a lower rating if I could.