BOSTON SCALLY COMPANY REVIEW
This complaint was posted on NAS on 2nd Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/boston-scally-company-5YOMU/cheap-bad-hat-refund-never-received-id5ye30 .
Cheap Bad Hat, Refund Never Received
I bought a hat on Nov 14 2021. I received it a few weeks later. The material was flimsy, cheap, and felt very plastic-y. Worse, it didn’t fit. I started an exchange through their site. After receiving the exchange slip, I sent the hat back in the original box.
A few days later I went back to the Scally cap site to check on my exchange. My email suddenly wasn’t found and neither was the order number. I have spent two months emailing them and contacting them on social media asking nicely for exchange instructions please. The chat boxes show the messages have been read, but there is no reply at all.
They have scammed me out of $50.