This complaint was posted on NAS on 9th May, 2022 and is a permanent record located here: https://www.nameandshame.com/bravofly-5YP33/beware-of-scam-id5yem4 .
BEWARE OF SCAM!
BRAVOFLY CREATES ERRORS ON BOOKING TO CHARGE CHANGE FEES! BEWARE OF SCAM!
I purchased 4 flight tickets. I should have known something was fishy when one of the screens asked me to pay an extra fee ”just in case you make a mistake which requires changing the names or dates on the tickets”. I had double checked everything and after booking, I decided to check how the tickets showed up, and then I saw it! They say I typed in the month of birth of ALL 4 PEOPLE WRONG by adding 1 month to each. Now how realistic is it that I made the same exact mistake on all 4 tickets! I pressed the amend/correct information button and the result was a message saying that they would contact me once the airline told them how much the fee would be to make the change due to the ”errors”. I went online and saw all the bad reviews and saw how others also got scammed by charging of an extra fee for corrections to alleged errors and worse!
I called my credit card company and they’re blocking the transaction from going through. THIS COMPANY IS A SCAM! DO NOT, I SAID DO NOT BUY FROM BRAVOFLY! SCAM!!!!!! RUN!!!!