Name and Shame
Name and Shame

BRIAN HOSKINS FORD COATESVILLE PA REVIEW

Complaint
#5YE3Y

This complaint was posted on NAS on 4th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/brian-hoskins-ford-coatesville-pa-5YONR/horrible-customer-service-id5ye3y .

NameandShame Author
tepttkM
3rd Feb, 2022

Horrible customer service

The service department is a joke! Once you’ve bought a vehicle from this dealership you are completely on your own! Truck with 2k miles on it and brakes squeaking like hell and they said they’re wearing fine. Oh, so Ford makes them that way in the new 2022 models? Paid them to fix the upfitters mistake with 2 light systems so I didn’t have to bring the truck all the way to the upfitter even though it was brand new and they did half the job then said they’d charge again to do the rest. This is a work truck so obviously it can’t be down a full weekday for them to fix what they should have done last time it was in there. I called my mechanic and he said it should take an hour to fix, not a full day. I would never buy from these crooks again! Go to beans or new Holland, don’t get shafted by these guys


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