CNE EXPRESS REVIEW
This complaint was posted on NAS on 1st May, 2022 and is a permanent record located here: https://www.nameandshame.com/cne-express-5YP2U/iresponsible-shady-chinese-courier-company-id5yelv .
Iresponsible and shady Chinese courier company
A Parcel was shipped from Shanghai to India. CNE express shipped it by air to Vienna, Austria on 13 April 22, till 18 May 22 in their tracking its being reflected being there and now they direct to another shipping company https://www.ems.com.cn/ where their tracking is non existent.
On approaching initially CNE Express replied it was sent by surface mail in contravention to their tracking site. On repeated email reminder they indirectly conveyed it might have been sent as indicated in email by me i.e. by air. Again, when asked that item is not trackable and last it was with them. They horribly replied that its not their responsibility once a parcel leaves China. Such a shameless scamster of a company. India is neighbour of China with heavy air cargo volume, instead of sending to India they sent it to Austria and they themselves are unsure if they have sent by surface or air. There is no surface mail facility between China and India, its either by sea or by air.
My suggestion to all buyers is to choose standard non Chinese international shippers with branches in their country or by Govt owned China post with international postal union arrangement with over 200 Govt owned posts in countries. Their tracking number would have CN as suffix in end.
CNE EXPRESS IS A CHEAT SCAMSTER NEVER BY ECOMMERCE PRODUCTS THROUGH THEM