Name and Shame
Name and Shame

CRATE & BARREL / EUROMARKET DESIGNS REVIEW

Complaint
#5YEGW

This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/crate-barrel-euromarket-designs-5YOYM/scam-alert-crate-barrel-id5yegw .

NameandShame Author
sJk4mha
16th Mar, 2022

SCAM ALERT!!!!!! CRATE & BARREL

To all who may be considering shopping at Crate & Barrel DON’T!
SCAM ALERT!!!!!! CRATE & BARREL

This company has unethical practices that involve bait n switch tactics which are highly illegal.

The customer service is null from the customer service department to the CEO. Apparently, us customers are a bother. Too many meetings? Last I checked any retail store should be on top of every customer issue.

Crate & Barrel loves to boast about the Lounge II sofa and ottomans. They are not quality, made in N.C but pure junk. Corners of furniture the fabric just tear at the seams and the frame broke all because of manufacture defect.

We bought the Lounge II, two Ottomans, a $450 delivery charge, a Large sheepskin rug, a large area plush rug, and pillows. Charged it all on the new credit we opened with them.

When you attempt to get your furniture serviced you will be told ” We are having trouble finding a furniture medic and will let you know when we do OR you can accept 50% off your purchase for an instore credit and lose the delivery fee. = Bait n Switch

I will be reporting this company to the BBB and the AG of Florida.

Please spread the word to any friends and loved ones who may be considering Crate & Barrel.

Kris

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