CURBSIDE WASTE REVIEW
This complaint was posted on NAS on 6th Apr, 2022 and is a permanent record located here: https://www.nameandshame.com/curbside-waste-5YP20/horrible-company-id5yekw .
I called a week prior to have a mattress picked up. I paid $108, which they took out of my debit card right away. It has been 3 days and they still have not picked up the mattress. I have called everyday to ask what’s going on. I get told a different story each and every time. I sit on hold for 45 min to get told the same thing. “They’re not sure why it hasn’t been picked it up”. I am waiting for the manager to call me, and of course she Conveniently does not have a direct number or has called me back. This is the worst customer service I have ever experienced. I can not believe this place is still in business. ACE and WM is a much better company.