This complaint was posted on NAS on 22nd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/dabella-5YOZA/worst-company-ever-id5yeho .
21st Mar, 2022
Worst company ever
DaBella is the worst company ever. We purchased windows and Hardie Board siding August 2021. All the windows with the exception of one was put in a week before Thanksgivings. I asked the sales rep if the windows could include the inside trim which I did pay extra for and was excited to see the finished product, however this was not the case and the installers didn’t put the trim on until a month later. Once they did come back after begging and calling the company to get this done the installers came back with un finished wood.They did a rough cut on it, nailed it up, no sanding, caulking or painting was done and told us we would had to finish it. Now at this point we are still waiting for the last window to be put in before they will start on the siding. Final window was put in 7 months after signing contract in August. Now for the siding. 8 1/2 months later we finally get a date for install to begin and this was canceled and rescheduled 3 times on their part. Our siding was supposed to include new gutters, soffit and fascia as part of a promotion and after waiting for months and months the company wouldn’t up hold their end of the bargain and give us the promotion that was promised. Finally made the decision to cancel with DaBella and not once did we receive any kind of apology or anything on their part to make this right. Please read all the complaints with the BBB before signing a contract with them and all other reviews. Wish we would have.