Name and Shame
Name and Shame

EZJEEPS.COM REVIEW

Complaint
#5YEIT

This complaint was posted on NAS on 23rd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/ezjeeps-com-5YP09/will-never-deliver-as-promised-id5yeit .

NameandShame Author
eQFvsSB
23rd Mar, 2022

Will never deliver as promised

I bought a Jeep from Bruce several months ago for over $16,000.00
Despite them advertising that they go over the Jeeps and go over the transmission, brakes, lights, etc.. The Jeep still had several issues which they AGREED to fix. After three trips over there they still had not fixed most of the issues. Brakes, headlight, exhaust leak, bad vibration, fluid leaks, loud rear end noise. When I told them them again that the problems were not fixed, they told me it was used and I expected too much. As if brakes, exhaust leaks, vibrations, and working headlights were an unreasonable request. They told me they could do no more. As these were safety issues I had to spend $1,280.00 extra to fix the brakes and vibration alone, which another shop was able to do in 1 day, Yet Bruce was unable to fix it in months. Still more things left to fix as well.
It is so disappionting that a $16,000.00 vehicle would need this much work; but what is worse is that Bruce did not fix what he AGREED to fix. IF YOU INSIST ON DOING BUSINESS WITH THEM PAY BY CREDIT CARD AS YOU WILL NEED THE DISPUTE OPTION when they fail to deliver as promised.

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