FAIRFAX MOTORS REVIEW
This complaint was posted on NAS on 1st May, 2022 and is a permanent record located here: https://www.nameandshame.com/fairfax-motors-5YP2R/worst-place-ever-id5yels .
Worst place ever
LUXURY LEMONS IS WHAT YOU GET WHEN BUYING FROM FAIRFAX MOTORS!!!!THIS HAD TO BE THE WORST PLACE TO BUT A CAR IN NORTHERN VA…. maybe all of Va!!! BEAUTIFUL✅ EXPENSIVE✅LEMONS✅✅✅
I wish I could give negative stars because I would! OMG NEVER BUY FROM HERE!
They take you on a test drive that’s like 10 minutes through a residential area where you can only go 25mph or so. Now, I get the car home ( about 2-3 miles away) the very next time I drive the car.. check engine light comes on. Take it back and they ” cut the light off” because supposedly it came on because of a glitch. Go home, park, next day light back on. Take it to dealership and find out the catalytic converter is bad along with so more safety issues. Now how did this car get a valid Va safety and emissions sticker with a bad catalytic converter, dry rotted tires, bad brakes and rotors. ALL THESE THINGS WERE WRONG WITH THE CAR WHEN IT WAS INSPECTED BY WHOMEVER FAIRFAX MOTORS DOES BUSINESS WITH!!! I read lots of reviews where people questioned the validity of these inspection stickers from fairfax motors. I asked for a checklist and the name of the inspection station and did not receive it. How are these cars passing inspection just to get a sale but failing when customers try to register them in their state or the next day after buying all the safety issues arise. SOMETHING IS NOT RIGHT WITH THIS!!! Okay fast forward, John , said they would get the repair done and pay a large amount of it …… that is until he saw the estimate from the dealership. John said the repair would be $3400 , well now, all of a sudden the repair has more than doubled and the part he wants me to pay is almost EXACTLY what he told me the total would be. He keeps saying ” it’s cheaper than the dealership”
WELL YOU ARE the AUDI dealership, you are not certified, you do not have warranty on your parts!! So much shady stuff happens with this business!! DO NOT PURCHASE A LUXURY LEMON FROM FAIRFAX MOTORS. We called John out on all his shady tactics and now , John has become silent! He won’t take calls anymore Wow!
Now let’s move in to trade in. I know they give you as little as possible because they have to make money, okay fine! I was there on Thursday afternoon and JOHN had so much to say about my trade in, this was wrong , that was wrong, blah blah blah and only I have $3k for trade in….. Thursday afternoon now, why on Friday my car on listed for sale for $8800… what happens to everything that was wrong with the car, Thursday afternoon… he sure didn’t fix it!
$8800 is more than I paid for the cars years ago with half the miles on it. Again, this confirms the type of business they conduct at FAIRFAX MOTORS!! YOU WILL REGRET BUYING HERE!!!
JOHN IS A HORRIBLE MAN TO DEAL WITH!! ONCE THEY HAVE YOUR MONEY, THEY DO NOT WANT TO DEAL WITH YOU ANYMORE!!!
I DO NOT KNOW HOW THEY GOT ANY GOOD REVIEWS UNLESS THEY PAID PEOPLE TO WRITE THEM. THOSE AWARDS THEY RECEIVED, NOT SURE HOW THEY GOT THOSE EITHER!!
@Virginia State Police
PLEASE CHECK INTO THE INSPECTION STICKERS BEING PUT ON CARS FROM THIS DEALERSHIP! There are LOTS of reviews concerning the validity of safety stickers from this dealership.
Private message me for proof that my car should not have passed Va state safety and emissions inspection!