FINEX GROUP LLC REVIEW
This complaint was posted on NAS on 28th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/finex-group-llc-5YOUF/finex-group-llc-complete-scam-id5yebp .
FINEX GROUP LLC, complete SCAM!!
The Finex Group, LLC Company is a complete scam! Every single employee should be sued and put in jail for wrongful collections. Apparently February is after May on a calendar year, according to them! A couple years back I sold a car and completed the Release of Liability form through DMV in February. Unfortunately, in May the ‘new’ owner (who never registered the car in his name) got the car towed and now this collection agency is coming after me for the towing, storage and demolishing fees for this car. What is really weird is the collection agency or the towing company can not provide me with a copy of the certified mail that was apparently sent to me advising the car was towed, sitting at the tow yard and also was going to be demolished. It appears they may have sent the certified mail to the ‘new’ owner; however, neither of them can attest to that. I contacted DMV who advised multiple times since the Release of Liability was submitted before it got towed it is not my responsibility which is why they have the Release of Liability form in place. This collection agency advised the Release of Liability was never submitted. I have a copy of the Release of Liability and have offered multiple times to provide them with this information; however, they are still stating since I was technically the registered owner of the car at the time it was towed I am fully responsible for the fees. This collection agency is a complete joke and is attempting to scam which seems like many people! Apparently there is 1 agents assigned to your account; therefore, when you request to speak with someone else they will not allow you to. My agent Raquel Sanchez advised she had other clients she needed to tend to; therefore, she was unable to assist me further over the phone. So what you are saying is there is only 1 agent who can assist me since they are handling my account, yet she doesn’t have time for me? And you are also requesting money from me? Hmm, seems a little fishy to me. Agent threatened to sue me and also threatened to report this collection to all three credit bureaus. When calling this company they also do not disclose that your phone call is being recorded or advise it is an attempt to collect a debt. Which also seems very weird! My advice is to seeking legal assistance when it comes to dealing with this collection agency in any type of way!