FLIGHTHUB REVIEW
Complaint
#5YE9O
#5YE9O
This complaint was posted on NAS on 26th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/flighthub-5YOST/big-scamstay-away-id5ye9o .
pJbsJ9W
22nd Feb, 2022
Big Scam-Stay Away
I would give no stars if this would be possible!
FlightHub/Avianca canceled our flights in November 2021. Although they canceled our flight we only get 50% as a refund! Since then we tried to rebook our flights. It is not possible over the website from FlightHub to use our 50% refund, because it always said, there is no flight on our chosen dates. But on the FlightHub booking sites, the flight is there. We tried also to call the helpline several times now. We are waiting for hours on the line with no connection to an agent. Now we have the message the line is down. (22.02.2022) 11:30 am. There is no way to rebook our flights with our 50% refund. Besides this, we find if the airline canceled your flight you should get your money back fully.
We only want to use our refund and then NEVER again book with FlightHub! We are thinking to report this because this would help other people to avoid booking with FlightHub and lose their money.
FlightHub/Avianca canceled our flights in November 2021. Although they canceled our flight we only get 50% as a refund! Since then we tried to rebook our flights. It is not possible over the website from FlightHub to use our 50% refund, because it always said, there is no flight on our chosen dates. But on the FlightHub booking sites, the flight is there. We tried also to call the helpline several times now. We are waiting for hours on the line with no connection to an agent. Now we have the message the line is down. (22.02.2022) 11:30 am. There is no way to rebook our flights with our 50% refund. Besides this, we find if the airline canceled your flight you should get your money back fully.
We only want to use our refund and then NEVER again book with FlightHub! We are thinking to report this because this would help other people to avoid booking with FlightHub and lose their money.
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