This complaint was posted on NAS on 1st Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/friesenpress-5YOMB/disappointing-insulting-id5ye2g .
Disappointing and insulting
Paid for a full page spread on the catalog for my debut book and I was left out as the author. 100% SIDELINED BY FRIESEN PRESS!! When I voiced my concern all I got back was a stupid bureaucratic reply from Linda who works for the catalog department and who certainly had a hand in me being sidelined for my catalog, said something along the lines of “blah blah blah, that’s our policy, blah blah blah”. Which is the bureaucratic equivalent of saying “sucks to be you!” Heads up everyone – Linda at friesen press is not someone you want on your team. Immediately asked to be transferred to someone else. No proof was presented to me for verification and I don’t understand how someone can look at the proof, notice an authors name missing and still decided to move forward! Pfft, Friesen press you suck so bad!!