Name and Shame
Name and Shame

GAP STUDIOS REVIEW

Complaint
#5YEBN

This complaint was posted on NAS on 28th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/gap-studios-5YOUD/misleading-information-dishonesty-id5yebn .

NameandShame Author
pfzhYRR
28th Feb, 2022

Misleading information and dishonesty

The photographer was amazing and great with our baby, she got that 1 star. Unfortunately, it is extremely overpriced. We had called up previously and asked if our won voucher of $800 would be able to help us get anything. We were told that the printed picture we also ‘won’ in the competition was worth $650 can be used as credit towards a package instead. We were also told directly that the prices were affordable but that they could not give me a price list over the phone.

Well after placing our won voucher, the 650 credit we still had just under $1000 to pay for 1 printed picture (which you are forced to buy for if you want ANY digital pictures) plus 6 digital pictures.

Such a shame we had so many beautiful photos of the family. Who all took time off work to be together for this. Just to be given an unrealistic price to pay. The staff will try and push you into getting installations and will avoid answers any questions about prices.

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