GILLECE PLUMBING REVIEW

My veteran husband and I have fallen victim to Gillece Plumbing Services. The technician asked for our insurance agency and initially said our pipe was impassable and the only option was to replace the pipe. He did not snake our line first off, but instead told us we had no choice but to dig up our entire line and replace it. He asked for our insurance coverage to be sent to him so he could word his work in a way that would increase the chance of coverage. My husband is a Marine combat veteran and we are a military family who utilize USAA insurance. We received the bill for his services that totaled over $18,000. No detailed description of services rendered was offered. Only a generic Microsoft Word document with general terms and two prices. During our initial meeting, we were told the entire job would cost around 5-6k. We were victims to their fraud and price gouging practices and I will not stop until our case is resolved.