GILT GROUPE, INC. REVIEW
This complaint was posted on NAS on 28th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/gilt-groupe-inc-5YOUE/avoid-these-scam-artists-at-all-costs-id5yebo .
AVOID THESE SCAM ARTISTS AT ALL COSTS!!
These people are absolute crooks. Purchased almost $1500 worth of shoes and returned them they day after receiving them. Weeks went by and no credit so I contacted them since the tracking wouldn’t update on the USPS site. They claimed they didn’t receive them so I filed a PayPal claim (paid with PayPal credit). In reality the shoes had been there a week with no action taken. Anyhow, they admit they have the return yet REFUSE to respond to the PayPal case making it virtually impossible to get a refund. THEN another charge from them appears on my account. A completely fraudulent charge.
They refuse to refund me unless I close the PayPal case. Obviously I’m not going to do that because that would mean I accept the non-refund and would have no recourse. Also, these people concocted some bogus charge on my account and I’m supposed to trust them to refund me after I close the case with no resolution? I think not.