GLAMACO NORTHLAKES REVIEW
This complaint was posted on NAS on 11th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/glamaco-northlakes-5YOK5/refused-exchange-id5ye07 .
Refused an exchange
I bought a hair creme developer on 4th September. Date of manufacture 2/4/21. This product would literally last on a shelf for years. The manager refused an exchange (as I picked up the wrong % developer).
First, they asked for a receipt which I didn’t have. I thought they would have a customer record of purchases. So then the condescending manager asked for a bank statement. I showed them this on my phone but because 6 weeks had passed, they refused an EXCHANGE!
I’ve been a customer more than 10 years and spent thousands of dollars over the years. I will be finding a new supplier!!