Name and Shame
Name and Shame

GLAMACO NORTHLAKES REVIEW

Complaint
#5YE07

This complaint was posted on NAS on 11th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/glamaco-northlakes-5YOK5/refused-exchange-id5ye07 .

NameandShame Author
a4RQm5b
11th Jan, 2022

Refused an exchange

I bought a hair creme developer on 4th September. Date of manufacture 2/4/21. This product would literally last on a shelf for years. The manager refused an exchange (as I picked up the wrong % developer).

First, they asked for a receipt which I didn’t have. I thought they would have a customer record of purchases. So then the condescending manager asked for a bank statement. I showed them this on my phone but because 6 weeks had passed, they refused an EXCHANGE!

I’ve been a customer more than 10 years and spent thousands of dollars over the years. I will be finding a new supplier!!

Katrina

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