Name and Shame
Name and Shame

GLOBAL EXCHANGE REVIEW

Complaint
#5YEME

This complaint was posted on NAS on 12th May, 2022 and is a permanent record located here: https://www.nameandshame.com/global-exchange-5YP3D/big-scam-beware-id5yeme .

NameandShame Author
6vEe6F9
1st May, 2022

Big Scam Beware!

We arrived at the Liberia airport in Costa Rica on Dec 21, 2021 and right after baggage claim saw the “Global Exchange Casa de Cambio” window. It looked like a great place to obtain some local currency and they advertised it as without “commission fees”. We provided $400 US and they gave us 215,083 colons, so an exchange rate of $1 = 537.7 colon.
Later, we realized that the official exchange rate at the time was $1 = ~640 colon.
We were thus fleeced through a horrible exchange rate, losing $64 on the transaction, the same as paying a 16% fee.
Am still baffled that the Costa Rican government would allow such rip-off agencies to do business in their airport, what a great way to welcome foreign visitors!!!

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