Name and Shame
Name and Shame

GOGLIA NUTRITION REVIEW

Complaint
#5YE5G

This complaint was posted on NAS on 9th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/goglia-nutrition-5YOP6/terrible-customer-service-not-100-guaranteed-id5ye5g .

NameandShame Author
h10vxGM
9th Feb, 2022

Terrible Customer Service and Not 100% Guaranteed

Very disappointed with this app and customer service. I purchased what I thought was a 1 yr service at $151. It was actually $39 Plus $151. It deceptively has you choose between $39 a month or $151 for annual. When really it $151 +39. Once you opt for saving on the annual plan you are stuck. No refunds except for the 39$ monthly plan. You don’t even get back the 39$ original charge. So now I have to go thru the hassle of disputing the charge with credit card company.
The program wouldn’t be bad if their app was easier to decipher. If you swap out their suggested foods for each meal with another of their suggestions there’s no easy way to see each snack or meal by the day or by the week. So you constantly need to go into each meal or snack. See what it is and what the ingredients are. Most if which are not regular pantry items. Grocery lists can not be downloaded except to their 2 choices of delivery services.. If you eat out it is very challenging to trade food items. Not a very user friendly program and the customer service is disgraceful. I ordered it yesterday realized that it was not the program for me and I can’t get back the $190 today.

Evidence Box

0

No evidence added yet

Add your own evidence

No evidence added yet

Add your own evidence

View more complaints for Goglia Nutrition ?

Comments

0