Name and Shame
Name and Shame

GOOD SAM EXTENDED SERVICE PLAN REVIEW

Complaint
#5YEMU

This complaint was posted on NAS on 16th May, 2022 and is a permanent record located here: https://www.nameandshame.com/good-sam-extended-service-plan-5YP3R/son-stranded-for-2-hours-id5yemu .

NameandShame Author
t1y8WTs
16th May, 2022

Son stranded for 2 hours

My son’s car broke down 6 and a 1/2 hours from home. I gave him the good Sam information and he filled out the form online per their request. An hour and 45 minutes later he had still not received any callback or the tow. He sent me the screenshot showing that the request had been filed and when I called them to find out what was going on they said they could not find his request. Asked for a full refund because I was so set my son had been stranded for over 2 hours. They said they could not give me a refund.


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