GREAT VALUE VACATIONS REVIEW
This complaint was posted on NAS on 3rd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/great-value-vacations-5YOUY/horrible-company-experience-id5yece .
3rd Mar, 2022
Horrible company and experience
Great Value Vacations refused to issue a refund or future credit on the tour I had to cancel because of COVID-19. My total loss was $1,605.00, including airline extras. They offered me a future travel credit of $492.00, to be used only for this particular tour AND IT HAD TO BE BOOKED WITHIN FOUR (4) DAYS after the cancellation date AND the price may go up! During the two year period of COVID 19 I have canceled travel plans with Delta, Celebrity Cruises, Holland America Cruises and Trafalgar Tours. Each company has given me a 100% refund or future credit with no restrictions on itinerary. Great Value Vacations is at best unethical or far worse. DO NOT book individual or group travel with this organization.