GROVES VETERINARY CLINIC REVIEW
This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/groves-veterinary-clinic-5YOY6/heartless-ruthless-id5yegf .
Heartless and ruthless
I had been frequenting Groves Vet Clinic for 3 years for my Chocolate Lab. Services were acceptable however fee’s were astronomical. Explanations were poor and often found myself looking things up on the internet to get a clearer understanding. Never once were there any offers of aid, but their hand was always out.
I recently rescued 2 lab puppies that were abandoned on the side of the road. I took them in and phoned Groves on MORE than one occasion to get them in for care. I was told they would help with the fee’s but when it came time to actually see the puppies I heard crickets. My 6 year Lab was in danger of possibly being infected with something without these puppies getting a clear bill of health and we reiterated that often, again, CRICKETS. My husband had finally had enough and phoned begging to be seen and instead we was turned away, and we received an email asking us never to return and accusing us of being rude and unruly due to the persistence of trying to get the pups in. I guess no good deed goes unpunished but I will liquidate everything I have to help these poor defenseless puppies and I’m not even in the industry. At least my husband and I have a heart!
So, there you have it! If you have a HUGE checkbook and are willing to buy them, they will see you !!!!!