HOME SQUARE CYMAX USA REVIEW
This complaint was posted on NAS on 23rd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/home-square-cymax-usa-5YOZY/do-not-do-business-with-them-id5yeig .
Do not do business with them
Ordered desk through Walmart but seller is Homesquare. Was sent through FedEx which was delayed. 1 of 2 boxes finally arrived but FedEx couldn’t find 2 of 2 box. Contacted Homesquare who gave me another tracking # which FedEx said they found it and refused to deliver because it was damaged. Asked for a refund which they finally gave me BUT refused to give me the tax I paid. Walmart reimbursed me for the tax BUT THEY ALSO REFUSED TO PICK UP THE 1ST BOX!! They LIED and said they can’t schedule it to be picked up BUT I ordered this same desk through another seller on AMAZON who didn’t hesitate to schedule the pick up of that order. Horrible experience. I kept requesting they pick it up and they kept telling me to either donate it or throw it away. The box is too heavy for me to move and who the hell is going to want a half of desk.