Name and Shame
Name and Shame

HYUNDAI MOTOR FINANCE REVIEW

Complaint
#5YEFL

This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/hyundai-motor-finance-5YOXC/dont-use-this-lender-id5yefl .

NameandShame Author
WMbHw3A
16th Mar, 2022

DON’T USE THIS LENDER.

Hyundai Motor Finance likes to mail titles into the abyss after the loan is paid, with no tracking. I never received my title so I called about it to find out it was mailed to an outdated address, and they had gotten it returned and didn’t tell me. So I gave a new correct address, but weeks later called back to find out they mailed it back to that same old address and got it returned again. So they mailed it a 3rd time, supposedly to my address, but still never received. So to fix this they then mailed an End of Lease form and told me the DMV will print a duplicate with that. I did receive that, somehow. I go to DMV with it, and they tell me I have to go out of state to Maryland 5 hours away to print, because it’s a MD title and I’m in WV now. I call back Hyundai again to track down the actual title, and they tell me they don’t know where it’s at, they don’t track it, and it’s out of their hands once mailed. Long story short, my registration expires in 2 weeks and I need the title to make out of state transfer, so I guess I have to waste 10 hours of drive time to get it because Hyundai can’t use the mail right. The car is great, the 0% finance deal was great, but if they can’t even get the title to you then what’s the point.


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