INTERNATIONAL TRAVEL SOLUTIONS, LLC REVIEW
This complaint was posted on NAS on 1st Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/international-travel-solutions-llc-5YOMI/crock-of-lies-misleading-fraud-id5ye2n .
1st Feb, 2022
A crock of lies, misleading, fraud
We were introduced to “ITS” in Pidgeon Forge, TN. around 10 or 11 years ago. The smooth talking sales guy told us we could rent cabins. take cruises, stay in luxury hotels and condominiums, ($399.00 wk etc. Or lower) flights, boats, trains….etc,etc, etc The prices quoted sounded like a win/win situation….. we were thrilled to say the least. We joined and found when trying to make a reservation and plans for one of these awesome priced trips the guy, or woman assigned to us was no longer there. We were assigned to different people who would pick up the same dialog. There is no cabins available, cruise is sold out, try a different week at a higher rate of course. Never could get the premium week for $299.00 as promised. I finally called and told them I want my money back. I got passed around the phone to several people, with no satisfaction. Finally, after going thru 2 new managers… the last manager told us he could not give our money back, BUT he would mark our account PAID IN FULL. (We were on a payment plan, plus yearly we paid an annual fee. ($99.00 fee.) Which he stopped the debits from our account… This company is a total farce. Nothing was as it was promised, They owned NO CABINS, we tried to take a cruise NO VACANCIES….. Lies, lies and more lies… INTERNATIONAL TRAVEL SOLUTIONS we sale you a bill of goods and take your money with a straight face and LAUGH ALL THE WAY TO THE BANK!