JA ALTERNATIVES REVIEW
This complaint was posted on NAS on 23rd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/ja-alternatives-5YP0C/declining-quality-id5yeiw .
I sadly have to agree with the less favorable reviews of the declining quality of JA Alternatives products. As someone who has been a very long-term client, it’s extremely disappointing to have to make a change. In the last 2-3 years, I have seen a serious decline in the quality of replacements I’ve been getting, e.g., hair falling out, hair texture that’s awful to the touch, and others that have the synthetic look of a cheap wig. As of late, they haven’t been able to receive any shipments because of Covid they say. What ends up happening is they’ve given me replacements that are not custom for me, and not of the quality that I’ve paid for. It’s not a cheap service, so one expects the quality that comes with the cost. Unfortunately, after these many years, I’m going elsewhere – and since I’ve had to find an alternative to JA Alternatives, I see that there are lots of other good choices.