JA ALTERNATIVES REVIEW
This complaint was posted on NAS on 23rd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/ja-alternatives-5YP0C/no-long-quality-service-id5yeix .
No long a quality service
There was a time when this salon and quality of products were excellent, but that is no longer the case – in the last 2 years the quality of the products has declined dramatically. I’ve had 2 situations in the last year and a half when I had VERY poor quality replacements; one had hair falling out; the other had the texture of horsehair! Now they haven’t received hair shipments because of covid so you get whatever they can find lying around. And, to boot, they’re expensive, but not worth the cost.