JULIEN’S LIVE AUCTIONS REVIEW
This complaint was posted on NAS on 31st Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/julien-s-live-auctions-5YOLP/broken-mislabeled-items-id5ye1t .
Broken and mislabeled items
I participated in the Janet Jackson birthday charity fundraiser event in May, 2021.
The dumbbells aren’t useable. I discovered this upon opening the packaging. I contacted the shipper, and they showed me pics proving that Julien’s gave them a broken item to deliver to me. They knowingly sold me dumbbells with a broken pin selector. It’s a vintage set, so I have contacted the manufacturer. I hope they will have the replacement in stock. Otherwise I cannot safely use them. Profoundly disappointing, given they were the one and only lot I had my heart set on.
The hooded fur jacket I won is rabbit, not sheared mink. So there’s also that. I found out the day after receiving it when I took it to be professionally stored. The furriers informed me of the error.
Also, the bracelet I won that is covered with onyx has loose stones, one of which has already fallen out, two days after I received it. Also, I just stepped on an onyx, thought it was dirt, and threw it away. A moment later I realized what the distinctive shape and color meant, and I immediately fished it back out of the trash.
I will never do this again.
Also, on top of all the other fees. the shipping is another point of price gouging. I had to pay $3,000 in shipping, and the $400 in insurance I bought doesn’t protect me, because the shipper isn’t at fault with any of this.