KENTWOOD SPRINGS REVIEW
This complaint was posted on NAS on 14th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/kentwood-springs-5YOPU/kentwood-water-id5ye6b .
In 1985 a Japanese company bought Kentwood Water
The taste of the water changed I believe they are labeling municipal water as spring water
The delivery service is a complete criminal activity
It is very difficult to change your order
They will not give you deposit back on empty bottles unless you are getting another bottle
Worst the delivery every time they come cost more than the water we’re buying!
Sadly this company Suntory is so big there is no competition for bottled water delivery in the south
This is why they will charge you for delivery even when they weren’t dropping anything off they charge us for delivery
And good luck canceling your service
They seldom answer the phone
And emails go on answered
You will continue to get billed because you cannot cancel your account on their webpage
This is the poster child of rip off business! And you’ll never get your money back for services and products she never received