Name and Shame
Name and Shame

KNESEK GUNS, INC. REVIEW

Complaint
#5YEG5

This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/knesek-guns-inc-5YOXY/worst-experience-of-my-life-id5yeg5 .

NameandShame Author
ccy0O2P
16th Mar, 2022

Worst experience of my life

I feel as I have been a victim of fraud and deception. I ordered a rail mounted LMT 37mm Flare Launcher in last year, wrote them a check for $1,863. I mailed the check and it was cashed as soon as they received it. Months went by with little to no communication from Knesek about my order.
It was not until a few months later in August when Andrew Meeks, a rep at Knesek, informed me that LMT no longer makes that model launcher, but Knesek would see if LMT could make a special order. Nothing ever came from the special-order request, assuming LMT declined to make the one-off order. No one at Knesek reached out to let me know that the special order was not going to work, and in fact they never responded to my inquiries about LMT’s response.
I have tried the BBB to help resolve this peacefully and professionally, however Knesek ignored all their calls. I went to the Consumer Protection Division to file a formal complaint and Larry Knesek replied to the Arkansas Attorney General Investigator that he was not sure how to respond because he has reached out to several attorneys in my state to sue me. This must not have worked out for him as I was never contacted by an attorney. What kind of CEO sues a customer who paid in full and then the company does not provide the item?
I have been trying to get my refund for over 12 months and Knesek will not respond with how to move forward. In fact, the few responses I have received from Knesek have been for legal actions against me! It is now March of 2022 (more than a year after the order) and I have yet to receive my refund or an action plan of how Knesek plans to refund the money. When I call in, I have to leave a VM, not one has been returned. And if by chance I get through to someone rather than voicemail, they take my name and number and says someone will call back – they never do. I have left emails to their support staff and the Owner, Larry Knesek. The few responses I do get never address the refund amount and instead threaten with legal charges. Do not buy anything here, they simply will not return my money for a mistake they made.
If you do decide to do business here, GO FACE TO FACE AND USE A CREDIT CARD so you can get your money back when they don’t deliver. And whatever you do, avoid Larry Knesek, Andrew Meeks, Gretchen Davis, and Lacey.

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