This complaint was posted on NAS on 21st Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/lajerrio-5YOZ2/its-scam-i-want-to-warn-everyone-id5yehe .
It's a scam I want to warn everyone
I put in my order at the end of February 2022. I paid for express delivery and it took more than a month. My items are hollow and looks nothing like the photo. I made several complaints and they have never actually contacted me with a real person. I thought I was getting it from a shop in California it was not until after it was weeks later I found out that it was from out of state. They claimed it was being made by individual piece. That’s a lie. They claimed it was in the united states’.that’s a lie. They claimed I would have it in 3 days that is a lie. They claimed it was real jewelry and that’s definitely a lie. The entire thing is just based off false advertising and selling lies. They should be made to say that they are selling costume jewelry and it is fake that way if you want to spend hundreds of dollars for five dollar items you can but at least it’s your choice and then your fault. They are not even open to the options for return because they are taking so long to deliver the merchandise to you. I’m in Florida and the person who was answering the emails was Joy. But when I would go back to the email the only part of it left was basic text and any kind of attachment would be gone. These people are horrible, horrible, horrible.