LOWELL PORTFOLIO I LTD REVIEW
This complaint was posted on NAS on 17th Dec, 2020 and is a permanent record located here: https://www.nameandshame.com/lowell-portfolio-i-ltd-5YCUA/harassment-at-place-of-work-default-notices-on-credit-file-after-making-payment-id5ydo2 .
17th Dec, 2020
Harassment at place of work & default notices on credit file after making payment
I have been harassed by Lowell Portfolio 1 Ltd at my place of work, I don't know how they obtained my number but having questioned them they advised my credit agency Experian gave it to them. Funny as Experian don't have any information as to where I work or my landline.
They then advised they've been chasing a supposed debt and been chasing since 2018 at an address I have no recollection of or ever lived at.
As the calls at my work were getting more and more distressing and colleagues were questioning I had no alterative but to pay the so called debt as it was personally embarrassing.
I paid the debt but 4 weeks later I noticed Lowell had placed a default on my credit file at an incorrect address and also 8 years from the date of the original supposed debt.
Each time I tried to contact them they gave me excuse after excuse saying that the default had been placed on my file 2 years ago but my credit file shows that my file has been clean for years.
Lowell have provided no evidence or proof I had the debt in the first place or why they placed a default on my account 4 weeks after the so called debt was settled. The only reason for settling the debt was because I was fed up with the constant harassment at my place of work.
Lowell are a disgrace and I will be pursuing a claim with the ombudsman.
BE AWARE, THIS COMPANY ARE A DISGRACE. DO NOT PAY THEM