LUMARE SKIN REVIEW
This complaint was posted on NAS on 24th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/lumare-skin-5YP1P/do-not-let-them-scam-you-id5yekj .
Do not let them scam you
The fine print on the free trial was not there! They offered a trial of each product for [email protected] After 5 business days. I received the product and began to use, following the instructions on the bottle/tub. Haven’t noticed any difference at all, and it has been one week. Received notice today from bank that EKA had obtained a pre-authorization on my account for $98.71. When I contacted the company, I was told the “free trial” included a monthly subscription to their product, and I would have had to cancel within 15 days to receive a full refund. The rep “could” give me a 50% refund and cancel my subscription (which I didn’t even know I had!). So, the free product cost me $11.90 to ship, plus $49.35 to cancel. Not such a great bargain! And it doesn’t even seem to be working! Do NOT buy this or get scammed into a “trial” offer.