MED LASER EXPERTS SAMUEL DAVID LEHRER REVIEW
This complaint was posted on NAS on 8th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/med-laser-experts-samuel-david-lehrer-5YD0T/disreputable-laser-repair-company-id5ydze .
Disreputable Laser Repair Company
In 2019, I had my Lumenis Selecta II SLT laser serviced by a company known asMed Laser Experts (a/k/a Laser Repair Experts, Sciton Laser Experts). To make a long story short, my laser was functioning well but it periodically was indicating a warning code. As a result, after vetting the above named company, I was led to believe that this was their area of expertise and I hired them to service the problem. Not only did they keep my laser for 6 months, but when I received it back, it was nonfunctional. Subsequently, when I found out the owner’s true name,Samuel David Lehrer(goes by Dave), I learned that many laser owners have had a similar experience with him and his companies. There have been lawsuits and at least one judgment entered against him. Also, in 2018 there was an investigation and proceeding against him and 7 of his companies by the Florida Attorney General’s Office for deceptive and unfair trade practices towards consumers, resulting in civil penalties totaling at least $570,000 being assessed against him and his companies. He signed an Assurance of Voluntary Compliance with the Attorney General’s Office at that time which evidently did not change his behavior (all of this information is public on line).
Unfortunately, I had to pursue legal remedies against Lehrer- after two years, a judgment was entered against him and his companies for fraud and deceptive and unfair trade practices, but I still have not been compensated for my damages. I feel like I have been violated and it has been an awful experience. As a result, I am forewarning my colleagues about Samuel David Lehrer in an effort to prevent what happened to me from happening to others. Caveat emptor!