Name and Shame
Name and Shame

MOTTO MORTGAGE REVIEW

Complaint
#5YE84

This complaint was posted on NAS on 19th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/motto-mortgage-5YORB/john-mcintosh-broker-id5ye84 .

NameandShame Author
MisLead1
19th Feb, 2022

John McIntosh Broker

We were eager for a home, I looked up FHA was contacted by John McIntosh received our pre approval letter & a Happy House Hunting! Found the PERFECT HOME, they accepted our high offer, signed contract, paid earnest & set closing date. All the while guided by Mr. McIntosh. He approved us for VA & FHA. Once our Realtor questioned him about a break down of the diff higher Closing cost, he got nasty, would not communicate with her. He also sent me another couples very personal info including bank statements! He even advised me to put off an ER surgery to have more $ for closing, I did. We paid for inspection, then he never scheduled the appraisal, stated the VA could because of 2 late payments of my husbands, but could do FHA we were sent all papers twice. I received notifications of my credit score checked daily. Then told our credit score went down so low during this process & he couldn’t help us. We had already turned in our notice and packing. We lost the home, our $ & let everyone involved down due to his lies. My husband contacted him very upset he called us liars & losers that still lived in an apartment. We were devastated and there is no one at Motto Mortgage that even
Cared to help us in this situation. Beware this is the worst experience ever. I contacted the ppl whose info I received & sent it to them. This was disheartening to them & I hope they were treated better. This is unprofessional, insulting & life changing.

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