NANCY RIGGER REVIEW
This complaint was posted on NAS on 8th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/nancy-rigger-5YD0O/bait-switch-from-start-id5ydz9 .
Bait And Switch from the Start
Bait and switch from start to finish. They will spam call you to get the process started (read multiple daily calls), tell you you only need to produce basic documentation (read 2 months of statements, an annual tax return, W2s and proof of income) and then rake you over the coals. The appraisal (if it was even needed as stated by Ian Evans, our assigned officer since the 300K property only had 170K of loan left and we were taking zero cash out) would be $500. Fast forward a couple of weeks and the appaisal became $2K+). OK, changing the interest rate from 4% for 30 years to 2.5% for 15 years would make that up easily so we paid. Then come the litany of needs…justify the apartment that was bought for cash 20 years ago after my husband died, yep. Justify the IRA mandatory disbursement at my age, yep. And it goes on and on. Do your best and just block the number if they’re matched to you and move on.