This complaint was posted on NAS on 2nd Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/nitrotek-5YOMV/avoid-at-all-cost-id5ye31 .
AVOID AT ALL COST
annoyingly i wrote all the bad reviews off as P***ed off customers who broke their own things, but OMFG was i wrong… everything went well, spent £600 on a Nitro car, got it the next day, all went well. until 30 minutes of using it. yes i do know how to brake the engine in, its not my first RC car
after 30 minutes it seemed the clutch was broken 20-100% throttle no movement. spoke to nitrotek via email (took 2 weeks for reply) said sorry not covered under the warrenty, to which i said it doesnt need to be covered by warranty as it was faulty from new, refused refund told me to fix it myself, ended up sending it to a pro company to just have a look at it, and turns out the car was a return car and the gearbox was glued together inside and had a few washers missing, i was advised this car has been used and repaired before by someone who doesnt know what they are doing
so brought a second hand broken car when it should of been brand new
ended up going through the bank to get my money back, now nitrotek are threatening me with small claims court, i have spoken with my solicitor and we will be happy to see them in court :~) we have also reported the company
but please read and listen to the reviews dont make the same mistake i had