NU CAR RENTALS REVIEW
This complaint was posted on NAS on 4th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/nu-car-rentals-5YOV7/scammers-careful-id5yecn .
SCAMMERS!! BE CAREFUL!!!
Since the very second the bus shuttle leave you in the front door of this rental, you know something is wrong…..Scary location, scary surroundings………This company is a gang of SCAMMERS. I rented a vehicle paid for 3 months in advance, insurance included. When I was at the counter, the MISERABLE in charge offered me another additional insurance. I refused. Ah, the problems began. They told me “I HAVE TO CALL THE SUPERVISOR TO APPROVE” I said…”approve what?”…..After 10 minutes on the phone they started making stupid excuses…..They said that when they swiped my card credit card for security deposit, my card was declined twice. I called my bank from the offices of these SCAMMERS and my bank told me that my card was not blocked. I asked them to try again. They did not want. I offered them another credit card and the MISERABLES told me no, they could only swipe one card and only 2 times. Then they told me that I could only use the card with which I had made the reservation. THE SCAMMERS DID NOT GIVE ME THE VEHICLE!!! I asked the MISERABLE at the counter to give me proof of the rejection of my card but the MISERABLE told me that he couldn’t give me anything. They are a bunch of scammers!! Do not rent with this garbage company because you will regret it. I HAVE A LETTER FROM THE SCOTIABANK BANK, ASSURING THAT THE DAY OF THE RENTAL MY CARD WAS NOT REFUSED, THAT THERE WAS NOT EVEN ATTEMPT TO USE THE CREDIT CARD BY THE NU PROVIDER!! THEY ARE SCAMMERS!!! BECAUSE OF THOSE MISERABLES I HAD TO RENT ANOTHER VEHICLE THAT SAME DAY IN ANOTHER COMPANY AND IT COST ME 430 EXTRA DOLLARS WHEN I HAD PAID THEM 3 MONTHS BEFORE TO NU!!! DAMN SCAMMERS!!!